Vinita Yadav

1.0

My experience with coox was not good. Pros: The idea is good,the chefs are professional and do what is assigned to them. Cons:1.You people need to work heavily on your app,after service support. i literally struggled once i booked my service to get the ingredients list.Finally i ordered on my own ad there was no payment link for ingredients,the pay now link was routing me to pay the remaining balance. 2.It should be communicated to customer that the remaining balance should be paid to chef and not to company as its the amount chef should be getting. 3. A default helper should be assigned if the dish chosen is elaborate like mughai cuisine.As chef has to manage everything in given timr,which leads to panic and affect the food outcome. 4.The chef made the mess in kitchen,which is understandable as he struggled to do cooking and preparing elaborate dishes. 5.The oven was not used at all for chicken dishes which I requested. Take my criticism as area of improvement.